Healthcare Consulting – HR Strategy & Solutions Senior Manager

Full time | Full day

Healthcare Consulting – HR Strategy & Solutions Senior Manager

Posted 23 November by Deloitte

  • Chicago

Position Summary

HR Strategy Senior Manager – Shared Services, Operating Model, Digital Strategy & Employee Experience

Are you passionate about delivering goals to your client that go above and beyond their expectations? Does the opportunity to work with the world's leading businesses excite you? Our HR Strategy and Solutions (HRS&S) team is thrilled to render results that help our clients transform their HR practices in ways that lead to significant savings, a leading edge on competition, and greater efficiency.

Work You'll Do

As an HR Strategy Senior Manager, you will use your knowledge of and experience with HR strategy, capability, and service delivery to optimize business results and customer experience by:

  • Maintaining all aspects of the project, including monitoring and identifying any project issues to mitigate risk
  • Maintaining a hands-on role to ensure deadlines are met and key deliverables are accurate
  • Staying well-informed on current Human Capital leading practices and market trends
  • Leading your team to deliver superior results for your client
  • Utilize your leadership experience through mentoring, training and developing other members of the team
  • Lead and contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
  • Lead in business development efforts, including Statements of Work (SOW), proposal development, and client presentations
  • Building your brand within the firm and in the market for the strong HR Strategy & Capability knowledge you possess
  • Championing and supporting a culture of diversity and inclusiveness for Deloitte practitioners

The HR Transformation team

At Deloitte Consulting LLP, we help our clients exploit new technologies and empower HR to better support the business and create value. HR organizations now reduce costs and improve operating effectiveness through process improvements, shared services, outsourcing and employee self-service, but that's only part of the story, we also help them to drive the value this delivers and help the business achieve its strategic objectives in performance and growth.

HR Strategy & Solutions (HRS&S)

New technologies, platforms, processes and systems are meaningless without the capability to leverage them to the fullest. We are often amazed at how much investment is put into new solutions as compared with the time taken to upskill the HR organization itself. After all, it's the HR professionals who are truly impacting and delivering the customer experience. Working with Deloitte enables you to focus on building the culture and capabilities you need to deliver for the future so that they don't get stale in the context of today's ever-evolving business demands.



  • Demonstrated knowledge of HR functions & processes, with experience in one or more of the following areas: HR Strategy, HR Employee Experience, HR Operating Models, HR Outsourcing Advisory, HR Technology and/or Digital Strategy
  • Minimum eight+ years of relevant experience in a consulting or industry role, with experience leading teams
  • Experience in carrying a business development quota for consulting work, ramping up pursuit teams and leading end-to-end business development pursuits
  • Proven experience in business development and/or proposal development in support of related specialty areas
  • Proven ability to consult and share knowledge on specific Human Capital expertise
  • Experience in leading current/future state road mapping, requirements gathering workshops, running labs, and/or facilitating meetings
  • Experience in leading vendor selection including RFPs, RFIs, scoring and evaluating products and services
  • Experience driving team performance resulting in alignment with project vision and strategy
  • Completed Bachelors' degree
  • Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)
  • Limited sponsorship may be available


  • External consulting experience for a Big 4 firm or large consulting company
  • Well-developed industry alignment (Consumer, Financial Services, Life Science & Healthcare, Energy, Resources & Industrial, and/or Technology, Media & Telecommunications)
  • Agile and creative mindset when problem solving and troubleshooting on client issues
  • Demonstrated confidence and maturity to work with senior executives
  • Demonstrated high degree of emotional intelligence and cultural awareness to effectively manage global clients and diverse project teams
  • Ability to deepen client relations through exceptional client service and value
  • Experience in mentoring, training and developing junior members of the team; experience in employee performance reviews
  • Experience in project planning, budget oversight and staffing of project teams including time management and quality assurance
  • Exemplary in leadership accountability, work ethic and professionalism
  • Advanced degree in related specialization area
  • Demonstrated interest in a profession in Human Resources through professional organizations, coursework, certifications, conference attendance, etc.
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)

Recruiting tips

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At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.

Requisition code: 54668

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