Manager, Office Services

Full time | Full day

Manager, Office Services

Posted 23 October by KPMG

  • Chicago

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager to join our Office Services organization.


  • Conducts performance management process for direct reports by completing goal setting, interim and year-end review, performance calibration and salary management; ensures team members are developing their skills through the leading, coaching, training, effective delegation of tasks and guidance in executing work team goals and objectives
  • Identifies staffing resource requirements, develops business cases for hiring, interviewing, selecting, onboarding and training of new team members
  • Proactively engages with colleagues and establishes professional presence through internal affinity groups and/or external professional organizations both within and outside of ION
  • Anticipates customer needs, produces deliverables and meets timelines, drives innovative development of new programs, policies and procedures; leads in the development and implementation of local office initiative such as space planning, living green, crisis management
  • Manages the status, quality readiness of work products/projects and informs appropriate decision makers; serves as a project team leader or member on local, area and national initiatives
  • Establishes and manages the financial budgets and applies cost control measure to ensure favorable results; may oversee and lead Crisis Management readiness activities for one or more offices and ensures compliance with firm requirements


  • Minimum five years of recent experience in a professional hospitality environment, including proven people leadership, operational and financial management experience
  • Bachelor’s Degree from an accredited college or university
  • Advanced proficiency with Microsoft Office including Outlook, Word and Excel
  • Solid customer service skills and ability to multi-task, organize and prioritize
  • Excellent oral and written communication skills; ability to interact with various levels of staff and work in a team environment with emphasis in conference services or hospitality industry related activity
  • Ability to travel as needed <10%

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

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